Stålkontroll i salgsleddet

Nextcom’s system has given us full control and tranquility during a strong growth period – and at the same time ensured good management of our customers.

Nextcom’s system has given us full control and tranquility during a strong growth period – and at the same time ensured good management of our customers.

Jens Hetland, NextGenTel
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Stålkontroll i salgsleddet

– In many ways Nextcom CRM’s sales tool was a revolution in the way we got control of our sales operations, says director of product and project in NextgenTel (formerly Telio), Jens Hetland.

Grew in record time

– In 2011 the company was in a strong growth period. In a few months we grew from 30 to 80 sales representatives. We were dependent on a system that could handle the growth, give us control and at the same time ensure our customers were taken care of properly. Nextcom’s system gave us overview and calmness, he says.

Better customer service

–  We were also dependent on our subcontractors having rutines for customer service in contact with our customers. For us customer service is everything. That Nextcom could tailor-make a CRM-system that also took care of our customers, was perfect for us, says Hetland

Small company – big help

With the years the product has developed alongside new demands and specifications from NextgenTel.

– Nextcom’s CRM-system is so easy and self-explanatory we rarely need help. But when we do need improvements to the system and could use new functions, Nextcom are great to bounce ideas off of, and quick to solve our problems. They are just as effective and hands-on as they were in the beginning the first time I contacted them, Hetland finishes.

Stålkontroll i salgsleddet

Nextcom’s system has given us full control and tranquility during a strong growth period – and at the same time ensured good management of our customers.

Jens Hetland, NextGenTel

– In many ways Nextcom CRM’s sales tool was a revolution in the way we got control of our sales operations, says director of product and project in NextgenTel (formerly Telio), Jens Hetland.

Grew in record time

– In 2011 the company was in a strong growth period. In a few months we grew from 30 to 80 sales representatives. We were dependent on a system that could handle the growth, give us control and at the same time ensure our customers were taken care of properly. Nextcom’s system gave us overview and calmness, he says.

Better customer service

–  We were also dependent on our subcontractors having rutines for customer service in contact with our customers. For us customer service is everything. That Nextcom could tailor-make a CRM-system that also took care of our customers, was perfect for us, says Hetland

Small company – big help

With the years the product has developed alongside new demands and specifications from NextgenTel.

– Nextcom’s CRM-system is so easy and self-explanatory we rarely need help. But when we do need improvements to the system and could use new functions, Nextcom are great to bounce ideas off of, and quick to solve our problems. They are just as effective and hands-on as they were in the beginning the first time I contacted them, Hetland finishes.