Privacy policy

Read our privacy policy. Privacy is important to us!

Last updated: April 28th 2026

Our processing of personal data is based on the business we conduct and the purpose of our business. Information about the personal data we process about you, the legal basis for processing, the purpose of the processing, how long we process the personal data, etc., is also included below.

If you have any questions or want to know more about our processing of personal data, you can contact us – see contact information below.

Nextcom Evolution AS
Storgata 1, 3210 Sandefjord
post@nextcom.no
+47 33 61 22 10

Organization number: 990 538 816

1.  Who is responsible for processing this information?
“Nextcom Evolution AS, through its managing director, are responsible for processing the personal information available to the company. The managing director has the utmost responsibility to ensure all processing and handling of personal information happens in accordance with current privacy laws. The managing director has delegated authority of tasks and treatment of personal information. This delegation regards the tasks only, not the responsibility.

2. Purpose and what personal information is stored
To ensure good service and correct handling of the customer relationship, Nextcom Evolution As stores information about you. This information is used to fulfill our duties to you, and to maintain the service you expect.

a. Use of the website
It is optional for those who visit our website to provide personal information connected to services like sending us inquiries through our contact form.

To register a support case or receive a providing offer we need your company name, name, cell phone number and e-mail. This is necessary to contact you and deliver and offer or solve a problem. We also store the ip-address you used to send in forms or use the chat.

b. Newsletter by e-mail
If you visit the website it is voluntary to provide personal information regarding services to receive our newsletter. When you register your e-mail address to receive our newsletter we save your e-mail address, ip-address and your activity in the newsletters we send out. If you no longer want to receive such inquiries, you can opt out of the service at any time. You can opt out by clicking “opt me out” at the bottom of the e-mails we send you. Alternatively you can let us know at post@nextcom.no (remember to inform us of the e-mail address you want removed).

c. Sending a quote or customer relationship
When sending a quote or establishing a customer relationship with Nextcom Evolution AS we store customer information like company name, organization number, contact person, e-mail address, address, telephone number in addition to other order details/ product information you want a quote on or have purchased. To properly process the customer relationship we are dependent on storing this information.

d. Cookies
We use cookies to ensure our website functions correctly, to analyze traffic, and for marketing purposes. In accordance with the Norwegian Electronic Communications Act and GDPR:

  • Easy Withdrawal: Consent can be withdrawn or modified at any time by clicking the green “Cookie Settings” icon at the bottom left of our page.
  • Strictly Necessary Cookies: These are active by default as they are essential for the website to function (e.g., security and basic site navigation).
  • Non-Essential Cookies: We do not store any analytics, personalization, or marketing cookies on your device unless you have provided explicit, affirmative consent via our cookie banner.
  • Granular Choice: You have the right to accept some categories (e.g., Analytics) while rejecting others (e.g., Marketing).

3. Storage time of personal information
Information is saved by us as long as you have an active customer relationship or as long as the information is relevant and we need it to provide you service.

4. Legal groundwork for processing
We have the right to process personal information in accordance with Norwegian law regarding personal information and the EU’s General Data Protection Regulation, because processing personal information is necessary to provide our services, amongst other things.

5. Access to the information
To ensure processing of the information we store happens securely, only employees of Nextcom Evolution AS can access the information you provide us. Access to the information is secured with access control.

We will not reveal, sell, distribute, rent, license, share or forward information or personal information to any 3rd parties other than those who have an agreement and deliver services to Nextcom Evolution AS, unless we receive expressed consent from you to do so.

We will not share personal information with our distribution partners to a bigger degree than what is necessary to achieve it’s intended purpose, for example the distribution of newsletters.

Nextcom Evolution AS has contractually determined that our providers and partners cannot use or provide your personal information for other purposes without consent.

6. Data processors and transferring information abroad
Nextcom Evolution AS has entered agreements with the following data processors:

  • ServeTheWorld – Primary hosting services. Provides the server environment where the Nextcom application and database reside in Norway.
  • STACK OSL01 (formerly Digiplex) – High-security physical data center facility in Oslo. Provides the physical infrastructure, power, and cooling for our primary servers.
  • Microsoft Ireland Operations Ltd. – Cloud services (Azure). Used for scalable cloud infrastructure, storage, and specialized platform services within the EEA.
  • Google Ireland Ltd. – API and Cloud services. Facilitates the optional integration of Gmail and Google Calendar within the CRM system.
  • CloudFlare – Web performance and security. Used for DDoS protection and as a Content Delivery Network (CDN) to ensure site speed and security.
  • Link Mobility – SMS gateway provider. Used for sending SMS notifications and messages directly from the CRM.
  • NextCom ITSP – IP/SIP telephony providers. These provide the voice infrastructure for our integrated telephony and dialer solutions.
  • Nets – Payment processing. Handles secure transaction data for customers using integrated payment solutions.
  • Bisnode (Creditpro / Match:IT) & Experian – Data enrichment and credit checks. Used to verify business information and perform automated credit assessments within the CRM.
  • Logiq – Electronic invoicing. Facilitates the distribution of invoices through the Peppol network and other digital formats.
  • Netlife Dialog – Data quality and customer dialogue services. Used for maintaining accurate contact records and marketing automation.
  • Statnett/Elhub – Specialized energy market data. For customers in the energy sector, this allows for the synchronization of meter data and customer moves directly within the CRM.

All Nextcom Evolution’s web pages are currently hosted on servers in Norway

If information is transferred outside the EU/EEA, we ensure that such transfers are carried out in accordance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) or other valid transfer mechanisms.

7. Google User Data (Gmail and Google Calendar Integration)

a. Purpose and Access
Nextcom Evolution AS provides optional integration with Gmail and Google Calendar. When you connect your account, we access and process email metadata, content, and mailbox structures, as well as calendar events, timestamps, and participants. This data is used strictly to provide and improve customer-facing CRM features, such as displaying communications and synchronizing schedules within the CRM interface.

b. Limited Use Disclosure
Nextcom Evolution AS’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

c. Data Retention and Deletion
Nextcom stores only the data relevant to CRM functionality. While the system does not facilitate the permanent deletion of emails from Google’s servers, users may choose to delete calendar events directly within the Nextcom interface. In such cases, the corresponding event will be removed from the connected Google Calendar to maintain synchronization.

Users can revoke Nextcom’s access to their Google account at any time via their Google Account security settings or within the Nextcom application settings.

d. Third-Party Sharing and Advertising
We do not transfer Google user data to third parties other than for providing and supporting Nextcom CRM features, complying with the law, or as part of a merger/acquisition. Under no circumstances is Google user data used for serving or personalizing advertising, and we do not use tracking pixels to monitor Google user data.

e. Human Access
Human access to Google user data is strictly prohibited unless:

  • The user has provided explicit, affirmative agreement to view specific data for support purposes.
  • It is necessary for security purposes (e.g., investigating abuse).
  • It is required to comply with applicable law.
  • It is necessary for debugging and the data is anonymized where possible.

8. How do we secure the information?
Nextcom Evolution AS has established rules and routines for protecting personal information and privacy.

If we process “non-personally identifiable information” combined with “personally identifiable information” (for example if your name combined with geography) all the information will be treated as personally identifiable information. If we gather or convey sensitive personal information, we use recognized trusted methods to protect the information.

If we convey your personal information to a third party, we ensure there are arrangements and deals that secure the information and prevent the 3rd party from using the personal information for other purposes than what is agreed.

We shall use all reasonable precautionary rules to ensure our employees, data processors and 3rd parties that have access to information about you, has adequate information to secure that they only treat this information in accordance with this declaration and our responsibilities under the privacy laws.

9. Your rights
All individuals who ask have the right to information about the processing of personal information in a business in accordance with the privacy law. Nextcom Evolution AS has given the information in this declaration.

If Nextcom Evolution AS processes personal information about you, you have the right to look at the information we have about you. If this personal information is incorrect, incomplete or we do not have access to process it, you can also ask Nextcom Evolution AS to correct or delete the information. Please contact us.

We do not process nor store information about you longer than necessary for its intended purpose or what is required by made agreements, and no longer than what the law allows. We delete personal information when a user expresses that he/she no longer wants to use our service.

In addition to access, correction, and deletion, you have the right to object to the processing of your personal data when it is based on our legitimate interests, and the right to data portability to receive your data in a machine-readable format.

10. Enforcement of the privacy policy.
Nextcom Evolution AS can use the information we gather about you when we have reason to believe it is necessary to identify, contact or take legal action towards individuals or businesses that can harm you, us or others. We can also reveal your information when the law requires it.

11. Consent, applicable law, and jurisdiction.
This privacy policy applies to all users of our website or who have a customer relationship with us. We require that users accept to comply with this policy as part of our relationship.

By using our website you agree that your personal information can be processed in accordance with this privacy policy, including transferring the information to data processors and 3rd parties as described in the policy.

Nextcom Evolution AS is subject to Norwegian law. You agree that potential disputes shall be processed by a court in Norway in accordance with Norwegian law, unless otherwise demanded by preeminent local court.

12. Changes to the policy
Nextcom Evolution AS reserves the right to alter or update the Privacy policy. All changes are applicable from the moment they are published, and will apply to the information collected from that date onwards, as well as existing information kept by Nextcom Evolution AS. You can find out when these guidelines were last updated by looking at the “Last updated” section at the top of this page.

13. Contact information
If you have any questions or comments regarding this policy or how we process personal information you can contact us at post@nextcom.no, telephone 0047 33 61 22 10.

If you want Nextcom Evolution AS to correct or delete your information, or you want to have your personal information stored by Nextcom Evolution AS provided to you, you can contact us through e-mail.