How fast can you implement a CRM? - Nextcom Evolution AS

Bente is in the middle of a long implementation process, while Egil, who chose Nextcom, was done before Bente could finish blowing the bubble gum.

CRM with your own data in minutes

A good CRM system can result in improved customer insight, increased efficiency, and better communication between you and your customers, and between your teams Once the choice of CRM system has been made, it is possible to implement a CRM system with all your customer data included – not just in a few months, but in a few minutes!

Many people are familiar with Arne and Bente’s frustration with heavy and time-consuming CRM implementations. Egil, who has Nextcom, can spend his time on other things. (Norwegian speech and text.)

Choosing and implementing a CRM system

With the right approach, the process of selecting and implementing a CRM system becomes much easier. It’s all about finding a solution that meets your specific needs, is easy to use and can be adapted to the size and complexity of your business. By understanding what you need and how different CRM systems can meet those requirements, you can ensure a smooth implementation and quickly start reaping the benefits of better customer management and increased efficiency.

Phone with security symbol on the screen

1. Choose the right CRM solution

The first step is to choose a CRM system that suits your business needs. Some systems require time-consuming installations and complicated integrations, while others are easy to set up and get started with. Nextcom is among the latter, offering a range of solutions tailored to your needs and adaptable to both small and large businesses.

Consider where you want to store your data. By choosing storage in Norway, you get extra peace of mind through strict Norwegian privacy laws. Norwegian data centers also offer robust physical security and a highly reliable infrastructure. Nextcom stores all data in Norway, so you can be sure that your information is handled with the highest standards of security and privacy.

2. Create a CRM implementation plan

A successful CRM implementation starts with a good plan. Define clear goals and priorities for what you want to achieve with your CRM system. Is the goal to improve customer communication, streamline sales processes, or perhaps gain better control over customer data? Whatever the goal, it’s important to have a plan for how the system will be integrated into existing workflows. Be sure to include all relevant teams in this process to ensure that the system is adapted to their needs.

At Nextcom, the process starts with in-depth conversations to understand the customer’s ambitions and focus areas, and then map data from different systems and silos.

3. Fast data migration

Migrating existing data to the new CRM system is a critical part of the implementation.

Nextcom makes it easy to import customer lists, contacts and historical data from previous systems. If you’re using Tripletex, you can get a very quick start with Nextcom GO. This solution is designed to transfer all existing data from your accounting system to your CRM system, allowing both small and large organizations to get up and running quickly – in fact, in just a few minutes.

Typical implementation time is one week

Even if you don’t use Nextcom GO, an implementation will still take a very short time. “It should be easy to get started with a Nextcom system,” says software engineer Petter Brodin at Nextcom. “For example, you can start with the sales department, which is often the most critical, and then gradually include other departments such as accounting. We focus on the most important things first and adapt the solution along the way.”

Of course, how quickly you get started depends on the size of the customer. Brodin explains that they completed an implementation in one day for a company with an urgent need, while another customer with nationwide franchise offices, several departments and over 1,000 users needed three months, including full training of all employees.

For most people, the implementation of Nextcom CRM takes around a week.

4. Training and pilot group

Once the system is in place, it’s a good idea to start with a pilot phase where a small group of employees use the CRM. Provide thorough user training to ensure a good understanding of the system. This approach provides valuable insight into how the system works in practice and allows for adjustments before full rollout.

Nextcom offers training resources and support to help your team get up and running quickly and get the most out of the system. You get help with configuration and work closely with the developers of the system, providing unique flexibility and proximity.

5. Optimization

Once the CRM is implemented, it’s important to continue to optimize and adapt it to your business needs. Collect user feedback regularly and be open to adjustments that can improve the experience.

With Nextcom, you can easily scale up when you’re ready, without the need for new installations or time-consuming update processes. Nextcom also gives you access to support and updates, so the system always works optimally for your business.

In summary

Implementing a CRM system doesn’t have to be a time-consuming or complicated process. With solutions like Nextcom, and especially Nextcom GO, you can be up and running in no time and quickly start benefiting from an effective customer management system. By choosing the right solution, planning carefully, and optimizing along the way, you can ensure a successful CRM implementation that truly creates value for your business.