Sales tools

Nextcom’s sales tool is delivered as an added module to the customer relationship management system (CRM), and works optimally with the customer information you gather in every part of your business. Contact us for more information!

Sales tools for SMB businesses.

Are you looking to enhance your sales and help your business grow even more? Then you should check out Nextcom sales tools! Here you can set up systematic sales training with certification, and encourage upsales and productivity with interactive competitions. You do not need anything else besides a CRM-system that supports sales and effectivizes the sales process.

Nextcom’s sales tool is delivered as an added module to the customer relationship management system (CRM), and works optimally with the customer information you gather in every part of your business. Contact us for more information!  

Sales training with certification

With Nextcom’s sales tool you can design multiple choice tests that test new employees (for example) on their knowledge of the system and products. You can demand they get a certain percentage of the questions right before they get certified. Once certification is ensured, your employee can advance and start new tasks.

In addition to certification, the sales tool gives you the opportunity to conduct training sessions and development through either recordings or live coaching.

Overview of goals and demands

Set goals and demands for every user, group, team or department. The goal should be a desired and realistic target for each employee.

“The employee has an overview of the agreed goals and demands through a bar graph with colors on the customer card, and therefore always know how close he, or the team, are to reaching their goals. This is an effective sales enhancing practice for most businesses.”

Engaging competitions

The competition system in the sales tool is dynamic and flexible, and gives you the opportunity to design countless different competitions. The only limitation is your creativity and what motivates your sales representatives the most.

For example, you can make a competition resembling “Tour de France” where you can use the colors Yellow (best overall), Dotted (best progression), Green (best of the day, or week) and White (best overall from those on trial). Perfect motivation for the workday.

Predictive dialer

Predictive dialing is a method to reduce the time sales representatives spend waiting for a call. In many cases it takes long because of voicemail or people not picking up the phone. Time that otherwise could have been spent selling to customers who do pick up the phone.”

“Predictive dialer automizes calls to several potential customers simultaneously and puts the call directly to a sales representative when the customer picks up. Less than a second passes from the customer picking up to the call being transferred to an available representative, giving you more time to sell”

CRM for sales is a part of Nextcom’s customer relationship management system. It can also be delivered as part of a bigger enterprise resource planning system.

Are you interested in learning more about our sales tool?Contact us here!