“Nextcom has contributed to the rapid development of important functionality.”
-Amund Helland, CEO

SMB Mobil is a Norwegian-owned mobile company. Together with Head of Customer Service, Johannes Andreassen, Helland talks about the start-up and the collaboration with Nextcom.

“After a thorough needs analysis and assessment of several major suppliers, the choice fell on Nextcom.”
– Jonathan G. W. Sunnarvik, Legal Director Kraft Bank

Since using Nextcom, the bank has increased its efficiency considerably. The advisors can now find all information about the customer using a single search in the system.

We finally got our lead processes in order after Nextcom came on the scene.
– Jannicke N. Hansen, Technical Manager

Tryg previously collected leads via various IT systems, excel sheets and manual notes. With Nextcom, everything was automated and collected in one system.

Click and play; Nextcom’s CRM makes it easy to get things right.
– Hamid Allahdadi, channel manager

“The system is customer- and user-friendly. We use the system for sales, and it has been designed to suit our needs. The service is good and we always get the help we need.”

Nextcom CRM simplifies everyday life for salespeople and ensures that we can focus on the customer.
– Gitte Aurstad, General Manager Amedia Consumer Sales

At Amedia Forbrukersalg, the sellers call for all the newspapers to Amedia, and are dependent on a CRM that is flexible and user-friendly. They wanted a CRM that was not too cumbersome, and the choice fell on Nextcom.

Nextcom’s system is easy to familiarize yourself with, it has good opportunities for integration with other systems and simply makes everyday life easier administratively.
– Martin Malmo, CEO

“We have integrated Nextcom CRM Sales with our existing CRM and it works very well. The system provides full control. Every evening I get an SMS from Nextcom that gives me a report on sales that day. The salespeople’s working day has become more efficient. They are always in control of which customers to follow up and where in the sales process the customer is. This means that we can adapt our communication to the customer, which provides a better customer experience.”

It has been an extremely enjoyable and revenue-generating journey for us to use a well-functioning CRM system to organize all customer contact, both by phone, SMS and email. – Terje Danielsen, CEO and owner of TT-Group and TT finans.

We’ve increased the efficiency of our call center by 300 percent per salesperson.
– Daniel Storløs, Operations Manager

“We needed a simple and clear call system with no start-up costs. We chose Nextcom CRM, and after a short time the efficiency of our call center skyrocketed.

Another advantage is that Nextcom has also developed a personnel module that handles absence, vacation and the like. Now we don’t have to spend time on multiple HR systems and extra costs on this.”

Nextcom makes it easy to work seamlessly in one and the same system across all activities. This is crucial for good operations.
– Konrad Reinsfjord, General Manager

HK Marked is one of Norway’s leading sales partners for the private and corporate markets. HK Marked is both an approved call center and training company.

Over the past few years, the company has had a healthy development.

With the help of Nextcom’s sales tool, Tele2 increased the conversion rate in the sales department from 75 to 98 percent. “Everyday life became easier and thus more efficient when you have a great sales tool,” says Thomas Nordholm, then Head of Sales at Tele2.

Tele2 Bedrift was later taken over by ICE.

In many ways, Nextcom’s sales tool was a revolution. We gained steel control in all parts of the sales chain
– Jens Hetland, Sales and Marketing Director

Let’s turn the clock back to 2011. Back then, Jens Hetland was sales and marketing director at Telio, which was later merged into NextGentel.

Nextcom’s system is revolutionary and very well thought out. The feedback from our 94 users is entirely positive.
– Ruben Apelthun, General Manager

The overall impression after the first meeting was that Nextcom really understood our problem – they knew exactly what I would need and why it was necessary. Another important element in my assessment was the people behind Nextcom, who had extensive experience from the telecommunications industry and sales centers.

Apelthun discovered that the salespeople often developed their own techniques and systems to ensure the best possible follow-up of subscribers, and the need to systematize this information became more and more apparent. Everything they had been working on for three years had to be put into a proper system to ensure good customer management.

“We were looking for something that could contribute to better control of the customer database. With Nextcom, we could ensure good customer follow-up”

Ucan2 was later merged into Netcom/Telia.